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Human Resources Generalist

Location: Mumbai, Maharashtra

Category: Human Resource (HR) Jobs

Posted on: 2025/09/10

Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

Position Summary:

Pivotree’s HR Operations team is searching for a dynamic Senior HR Executive (Operations) who is highly motivated, self-driven, collaborative and passionate about Human Resources.

You will be a key member of our Global HR operations team. The team is focused on improving efficiency and effectiveness within HR, a very important task indeed! You will support with maintaining personnel records, managing HR documents and transactions in our HRIS, handling HR-related queries, ensuring new hire successful onboarding and a variety of other HR related projects. This is an exciting position for an individual looking to expand their HR knowledge and be part of building and supporting a global HR Operational strategy.

Roles Responsibilities:

Support with conducting employee backchecks, onboarding, orientation and management of new hire training, documents and forms

Provide support to ‘Pivoters’ in various HR-related topics such as policies, benefits, employment verifications and help resolve any issues that may arise

Assist in the development and implementation of human resource policies and processes as needed

Organize and maintain employee records

Gather and analyze data with useful HR metrics

Support global mobility and immigration

Create regular reports and presentations on HR metrics

Participate in HR Operations projects

Key Skills and Competencies:

Excellent organizational skills

Detail oriented with strong administrative skills

Great verbal and written communication skills

Aptitude in problem-solving

Ability to work well with a team (Global)

Understanding of general human resources policies and procedures

Eager to learn

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace.
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