Hotel Receptionist Save

Our hotel is searching for a front Office receptionist

As our hotel receptionist, you’ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel receptionist will help with administrative tasks at the front desk to ensure operational efficiency.

Responsibilities:

Welcome and check-in guests, making a warm and professional first impression
Kindly and promptly address guest inquiries, requests, and concerns
Provide information about hotel services, amenities, and local attractions
Coordinate with other hotel departments to fulfill guest needs and requests
Manage reservations, cancellations, and room assignments
Answer and forward phone calls
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
Use hotel management software for check-ins, check-outs, and guest information