Hiring Process Trainer for a Leading BPO | Mumbai|amp| Kolkata
1 Years experience into BPO.
• Good in communication.
• Has worked as a process trainer and product trainer.
• Should know the tools to save training attrition
• Should be aware of POWER POINT and excel
• Prepare Training Calendar and Working plan
• TNI based Refreshers
• Tracking Training Effectiveness for NHT and Refreshers for all the Circles
• Coordinating Calibrations sessions with Client and Internal Quality and Operations team.
• Have experience in OJT, TTT, TNI, TNA
Candidate Profile:
• Candidate with Good/Exellent Communication in English
• Candidate should have worked as a Process Trainer in *Previous/Current job role on papers.
• Qualification : Graduation
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• Good in communication.
• Has worked as a process trainer and product trainer.
• Should know the tools to save training attrition
• Should be aware of POWER POINT and excel
• Prepare Training Calendar and Working plan
• TNI based Refreshers
• Tracking Training Effectiveness for NHT and Refreshers for all the Circles
• Coordinating Calibrations sessions with Client and Internal Quality and Operations team.
• Have experience in OJT, TTT, TNI, TNA
Candidate Profile:
• Candidate with Good/Exellent Communication in English
• Candidate should have worked as a Process Trainer in *Previous/Current job role on papers.
• Qualification : Graduation