Hiring For Hindi Telecaller Banking | Fresher Welcome | Rajendra|
Handle customer inquiries: Respond to inbound customer calls promptly, addressing their queries, concerns, and complaints professionally and efficiently.
2. Provide product and service information: Familiarize yourself with company's wide range of products and services to accurately address customer inquiries and offer suitable solutions.
4. Manage customer accounts: Update and maintain customer databases, ensuring accurate and up-to-date customer profiles for future reference.
5. Upselling and cross-selling: Identify and seize opportunities to upsell and cross-sell Yamaha's products and services based on customer needs and preferences.
6. Complaint resolution: Investigate and resolve customer complaints and issues efficiently, empathetically, and in a timely manner, aiming to achieve customer satisfaction and. retention.
7. Escalation management: Escalate complex or unresolved customer issues to the appropriate department or supervisor to ensure prompt and effective resolution.
Job Type: Full-time
Benefits:
Cell phone reimbursement
Internet reimbursement
Education:
Secondary(10th Pass) (Required)
Work Location: In person
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2. Provide product and service information: Familiarize yourself with company's wide range of products and services to accurately address customer inquiries and offer suitable solutions.
4. Manage customer accounts: Update and maintain customer databases, ensuring accurate and up-to-date customer profiles for future reference.
5. Upselling and cross-selling: Identify and seize opportunities to upsell and cross-sell Yamaha's products and services based on customer needs and preferences.
6. Complaint resolution: Investigate and resolve customer complaints and issues efficiently, empathetically, and in a timely manner, aiming to achieve customer satisfaction and. retention.
7. Escalation management: Escalate complex or unresolved customer issues to the appropriate department or supervisor to ensure prompt and effective resolution.
Job Type: Full-time
Benefits:
Cell phone reimbursement
Internet reimbursement
Education:
Secondary(10th Pass) (Required)
Work Location: In person