Hiring for Customer Support

Click1Consulting Services Profile Customer Support Process Voice CTC 2.5LPA to 3.5LPA Age 21 to 33 Shift Timing - Rotational shift (5Days working 2 days off) Qualification minimum Graduation Location Hyderabad (Hafezpet) Communication Excellent languages Hindi and English Work Role - A customer service representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. If the issue the customer is facing is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for updates on the progress. You are going to work for a renowned social media. Work from office only Interview mode online Contact 8100607507