Hindi Call Center Jobs in Jaipur Mansarovar Jaipur

Customer Care Executive

Full Job Description

Responsibilities

Answer any questions the customer may have about available products and services

Establish new customer accounts, recording account information on written forms or digitally

Listen to customer concerns and complaints with the goal of identifying the causes of the problem

Select appropriate responses to customer issues and work quickly to resolve them

Refer advanced cases to management for resolution, providing background information as necessary

Requirements

Call center or customer service experience preferred

Freshers can apply

Should Have fluent English

Should have good communication skill

Excellent listening skills and an empathetic voice and manner

Dedication to customer satisfaction

Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer

Familiarity with all of the goods and services offered by the company

Maintain and regularly update financial account information using computer software programs

Anticipate customer needs, following up with previous customers to offer reorders or additional services

Job Type: Full-time

Salary: From ₹40,000.00 per month

Schedule:

Night shift

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

Technical support: 1 year (Preferred)

total work: 1 year (Preferred)

Customer service: 1 year (Preferred)

Language:

English (Preferred)

Hindi (Preferred)

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