Hindi |call Center Agent|chat|email Ahmedabad

Customer Service Representative/Call Center Agent/Chat/Email,

• Freshers Can apply

• Should have good communication Skills

• Good Knowledge in handling inbound and outbound calls/chat/SMS

• Should have Good customer handling qualities

• Good understanding of resolving issues, raising tickets

• Should be open to work in Rotational Shift.

• Inbound calling process. Generating revenue from calls, online inquiries convert into sales for flights, car rentals, package booking etc. B2C Process

• Knowledge of destinations, fare check, alternate flights, exchange flights, date changes, refunds and cancellation of existing booking.

• Experience in handling airlines calls, flight bookings (US, Mexico, Caribbean, Europe market)

• Must possess excellent selling negotiation skills

• Meet monthly revenue generation targets

P work from home - bpo - fresher - freshers job vacancy - back office - data entry - part time - call center fresher - computer operator - office assistant job. Read more