Head | CRM | EPC Conglomerate
Head CRM - EPC Conglomerate
- Focus areas include managing the Customer journey through excellence in service design and delivery, driving collections and business process.
- Customer service programmed, emphasize the need to enhance relationship-based approach and further strengthen our Customer Experience function at the scale envisioned.
- Consistent customer experience and intensive training for associates on quality personalized approach.
- Budgets and focus on cost-effective management of resources.
- Managing client relations and resolving issues as quickly as possible.
- Negotiating and providing workable solutions to the customers' grievances and handling them with utmost sensitivity and care.
Apply Now
- Focus areas include managing the Customer journey through excellence in service design and delivery, driving collections and business process.
- Customer service programmed, emphasize the need to enhance relationship-based approach and further strengthen our Customer Experience function at the scale envisioned.
- Consistent customer experience and intensive training for associates on quality personalized approach.
- Budgets and focus on cost-effective management of resources.
- Managing client relations and resolving issues as quickly as possible.
- Negotiating and providing workable solutions to the customers' grievances and handling them with utmost sensitivity and care.