Guest Reletion Executive

Summary To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. Qualifications: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant - Concierge or Guest Service Associate. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.