GM | Digital Customer Service

Location: Maharashtra , Mumbai

Category: Customer Care Executive

Posted on: 2025/09/10

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GM - Digital Customer Service

Vodafone Idea Limited
Mumbai, Maharashtra
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5 hours agoFull–time
Role

Digital - BI Digital Ecosystem

Job Level/ Designation

M3/GM

Function / Department

Customer Service/Digital Self Care

Location

Mumbai

Job Purpose

The role would drive key business insights on best in class digital solutions for customer service enabling remote access for the customers and Identify new avenues to provide digital servicing to customers

This role requires market intelligence on latest digital interventions (within industry and outside industry) in the customer

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