Global Hr Solutions Support

Location Mumbai Maharashtra India Job ID 76+53We Elevate YouJoin Schindler and help us elevate our world Use your skills to allow megacities to grow With our elevators and escalators we keep the urban world moving Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings but the well-being of everyone who lives and works in them People passion and innovation are the pillars of our success Established in 1++8 Schindler India is a wholly owned subsidiary of Schindler Holding Co We supply elevators escalators and mobility technology for all market segments residential apartment blocks business and shopping centers high-rise towers as well as transport infrastructure such as metro stations and airport terminals With sales growth double that of the industry a rapidly burgeoning portfolio and expanding employee base each year Schindler India is poised for a leadership position in India in the short term Join us as aGlobal HR Solutions SupportWe Elevate Your ResponsibilitiesBusiness rationale GHR Solutions Supporter creates value through on-time support of all global HR business solutions to guarantee their efficient usage Works closely with support managers and directly with Schindler HR community to solve issues identify new requirements and troubleshoot HR global solutions Key responsibilities include Ensure coordination of support activities within the agreed SLAs 1st level support for SuccessFactors and all other global Schindler HR-IT applications Responsibility to identify analyze and address root cause of issues Train provide timely and accurate response and support for Key Users Support for GHR Solution Managers and experts in agreed projects and initiatives Collaboration timely delivery on GHR Business Solutions projects initiatives Execute the maintenance of the Organizational structure in SF Organization management globally Help address solution improvements with continuous improvement mindset We Elevate Your Best SelfQualification Bachelor degree or equivalent on technical IT or business educationExperience 3-4 years experience in SuccessFactors supporting the employee life cycle and the organization management Very good communication skills customer orientation knowledge of incident management or ticketing system is a must IT application skills O365 Proficient in English spoken and written Further languages are an asset Location Mumbai HO We Elevate YouWe Elevate Schindler