Front Desk Concierge Client Experience Coordinator

Front Desk Concierge Client Experience Coordinator

Location: Vaughan, ON (York Region Only)
Full-Time | Boutique Fitness Studio | Immediate Start Required

Join Vaughan’s most prestigious private fitness studio, Pure Motivation Fitness (PMF), a 7,500 sq. ft. state-of-the-art boutique facility that has been transforming lives through Body Type Specific Personal Training and Nutrition Coaching since 2006.
We are seeking a full-time Front Desk Client Concierge who is polished, professional, and thrives in a fast-paced environment serving high-caliber clientele.

IMPORTANT – PLEASE READ BEFORE APPLYING

This role is not entry-level and requires administrative and customer service experience. Do not apply if you do not meet the following conditions:

You do not reside in York Region (acceptable areas: Vaughan, Maple, King City, Thornhill, Richmond Hill, Woodbridge)
You are returning to school in September 2025 and cannot commit to 40 hrs/week
You do not drive or have reliable access to a vehicle
You lack administrative or reception/concierge experience
You are unable to start immediately or have travel plans between June–Dec 31, 2025
Key Responsibilities

As the first and last impression of PMF, your role will be integral to maintaining our high service standards:

Greet and assist clients with warmth and professionalism in a boutique, concierge-style manner
Open/close the studio promptly at +:00 AM and +:00 PM
Manage a multi-line phone system with articulate, polished communication
Handle daily studio cleanliness sanitization, ensuring our space reflects luxury and precision
Manage appointment confirmations, payment processing, client invoicing, contract data entry, and daily inventory checks
Post daily social media content (provided by ownership) and monitor inquiries
Maintain reception, studio, change rooms, towel service, and front retail space appearance
Conduct studio tours and support pro shop retail transactions with enthusiasm
Perform daily admin duties including follow-ups, system data entry, member support, and stock replenishment
Qualifications – Our Non-Negotiables

You MUST be well-groomed, detail-oriented, and love engaging with people
1-2+ years in receptionist, concierge, or client-service-based roles (fitness/hospitality is ideal)
Enjoys fitness is motivated to train at our studio 2–3x per week
Professional phone etiquette fluency in English communication
Administrative experience with tools like Microsoft Suite, Outlook, Google Doc
Can multitask and adapt in fast-paced, client-facing environments
Reliable access to a vehicle and the ability to work flexible hours (AM/PM/weekend
Understands how to serve an affluent clientele with discretion and care
Compensation Perks

Starting at $17.50/hr during training, increasing to $17.60–$18.00/hr
PMF Loyalty Bonus after 12 months of service
$100 Health Benefits after 10 months
Complimentary 12-Month Cross-Training Studio Membership (Value: $1,800/yr)
Family Discounts available after 8 months
Flexible scheduling across Monday–Saturday (40 hours/week guaranteed)
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To Apply Stand Out

We don’t want just a resume. We want to meet YOU.
Send a 60–+0 second video introducing yourself, explaining why you’re interested, and why you’re a perfect fit.

- Email your video, resume, and a brief cover letter to:
Francesca Giankoulas – careers@puremotivationfitness.com

PMF is not just a gym. We are a lifestyle brand built on expertise, integrity, and personalized care. If you have the ambition to serve high-end clientele, elevate your career, and grow within a boutique fitness brand—apply now.

Job Types: Full-time, Permanent

Pay: $17.50-$18.00 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay
Commission pay
Retention bonus
Benefits:

Dental care
Extended health care
Flexible schedule
On-site gym
On-site parking
Paid time off
Vision care
Wellness program
Flexible language requirement:

French not required
Schedule:

Evening shift
Monday to Friday
Morning shift
Weekends as needed
Application question(s):

Do you live in the Following areas? Vaughan/Maple/King/Thornhill
Education:

Secondary School (required)
Experience:

Front desk/Administration: 2 years (required)
Language:

Reads, Writes Fluent In English (required)
Licence/Certification:

Drivers License Vehicle to Drive To Work (required)
Work Location: In person

Application deadline: 2025-06-23
Expected start date: 2025-07-07

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