Freshers BPO Call Center Customer Support | Pune

Job Description: We are currently hiring freshers for the position of BPO Call Center Customer Support. This is an excellent opportunity for individuals who are looking to kickstart their career in the BPO industry. Responsibilities: • Handle inbound and outbound calls from customers regarding their queries and concerns. • Provide excellent customer service by addressing customer issues and resolving them in a timely manner. • Assist customers in navigating through the company's products and services. • Maintain accurate and detailed records of customer interactions and transactions. • Follow company policies and procedures while dealing with customers. • Collaborate with team members to achieve individual and team targets. Requirements: • Minimum educational qualification of a high school diploma or equivalent. • Excellent verbal and written communication skills in English. • Ability to handle multiple tasks and prioritize work effectively. • Strong problem-solving skills and ability to think on your feet. • Basic computer knowledge and familiarity with MS Office applications. • Ability to work in a fast-paced and dynamic environment. • Willingness to work in rotational shifts, including night shifts. Benefits: • Competitive salary package with attractive incentives. • Opportunity to work with a leading BPO company and gain valuable industry experience. • Comprehensive training and development programs to enhance your skills. • Friendly and supportive work environment. • Career growth opportunities based on performance. If you are a fresh graduate or a young professional looking to start your career in the BPO industry, this is the perfect opportunity for you. Apply now and join our team of dedicated customer support professionals Read more