Franchise Sales Manager
Location
Vancouver, BC V6B 1A1
Benefits
Pulled from the full job description
Dental care
Flexible schedule
Store discount
Casual dress
Extended health care
Discounted or free food
Full job description
Overview
As Franchise Sales Manager, you will lead and coach a network of 20+ franchisees across British Columbia. Your primary goal is to drive sales performance, operational excellence, and brand consistency across your territory. You will act as a trusted partner and coach to our franchisees, empowering them with the tools, insights, and support they need to grow their business and deliver exceptional customer experiences.
You will report directly to our C-suite officers and work cross-functionally with marketing, training, technology, and operations teams to bring strategic sales initiatives to life at the store level.
Key Responsibilities
Sales Growth Business Coaching
Analyze store-level sales, margins, and KPIs weekly to improve profitability, identify opportunities, and coach franchisees on actionable improvements
Set clear monthly performance goals for each franchisee and support them in meeting (and exceeding) targets
Drive the execution of store-level promotions, upselling initiatives, and local marketing campaigns
Review PL statements, labour ratios, and product mix to optimize store profitability
Oversee and support the Franchise Development US Area Manager
Franchise Operations Brand Standards
Conduct regular store visits to ensure brand consistency, operational compliance, and cleanliness
Lead monthly performance reviews and coach franchisees on operations, customer service, and merchandising best practices
Conduct full brand audits and support the timely resolution of any compliance gaps
Monitor online reviews and customer feedback; respond or coach franchisees on response protocol
Ensure alignment and compliance with the franchise agreement and brand standards
Training Development
Provide ongoing support and coaching for new and existing franchisees, including onboarding, tools training, and operational updates
Support the development of store leaders by identifying training gaps and growth opportunities
Share best practices and success stories across the network
Communication Project Leadership
Ensure all company-wide initiatives, product launches, and operational updates are clearly communicated and implemented at the store level
Collaborate with the marketing team on local activations and grand openings
Oversee and ensure store compliance with visual merchandising, promotional signage, and tech integrations
Support franchisee participation in loyalty programs, app adoption, and new digital tools
Additional Responsibilities
Support monthly group coaching sessions when needed
Manage ad hoc projects
Liaise with vendors, landlords, and service providers as needed
What We're Looking For
You’ll thrive in this role if you:
Have a sales-first mindset and love seeing teams hit their goals
Are a natural coach who can inspire, motivate, and challenge franchisees to level up
Understand PL analysis and have a solid understanding of franchise management experience
Know how to turn data into strategy and strategy into results
Balance empathy and accountability with grace
Understand the nuances of retail, QSR, or health wellness franchises
Are tech-savvy and eager to streamline processes
Have excellent communication, organizational, and time management skills.
Qualifications
5+ years of multi-unit retail or franchise management experience
Proven track record in sales growth, coaching, and people development
Experience in health, wellness, hospitality, or the supplement industry is preferred
Bachelor’s degree in business, retail management, or related field (or equivalent experience)
Strong command of Excel/Google Sheets, POS systems, and CRM tools
Excellent communication skills, verbal and written.
Valid driver’s license, access to a personal vehicle, and willingness to travel across BC and other provinces.
Laptop required
Job Type: Full-time
Pay: $80,000.00-$90,000.00 per year
Additional pay:
Bonus pay
Benefits:
Casual dress
Dental care
Discounted or free food
Extended health care
Flexible schedule
Store discount
Schedule:
Day shift
Evening shift
Monday to Friday
Weekends as needed
Work Location: In person
Expected start date: 2025-08-04
Apply Now
Vancouver, BC V6B 1A1
Benefits
Pulled from the full job description
Dental care
Flexible schedule
Store discount
Casual dress
Extended health care
Discounted or free food
Full job description
Overview
As Franchise Sales Manager, you will lead and coach a network of 20+ franchisees across British Columbia. Your primary goal is to drive sales performance, operational excellence, and brand consistency across your territory. You will act as a trusted partner and coach to our franchisees, empowering them with the tools, insights, and support they need to grow their business and deliver exceptional customer experiences.
You will report directly to our C-suite officers and work cross-functionally with marketing, training, technology, and operations teams to bring strategic sales initiatives to life at the store level.
Key Responsibilities
Sales Growth Business Coaching
Analyze store-level sales, margins, and KPIs weekly to improve profitability, identify opportunities, and coach franchisees on actionable improvements
Set clear monthly performance goals for each franchisee and support them in meeting (and exceeding) targets
Drive the execution of store-level promotions, upselling initiatives, and local marketing campaigns
Review PL statements, labour ratios, and product mix to optimize store profitability
Oversee and support the Franchise Development US Area Manager
Franchise Operations Brand Standards
Conduct regular store visits to ensure brand consistency, operational compliance, and cleanliness
Lead monthly performance reviews and coach franchisees on operations, customer service, and merchandising best practices
Conduct full brand audits and support the timely resolution of any compliance gaps
Monitor online reviews and customer feedback; respond or coach franchisees on response protocol
Ensure alignment and compliance with the franchise agreement and brand standards
Training Development
Provide ongoing support and coaching for new and existing franchisees, including onboarding, tools training, and operational updates
Support the development of store leaders by identifying training gaps and growth opportunities
Share best practices and success stories across the network
Communication Project Leadership
Ensure all company-wide initiatives, product launches, and operational updates are clearly communicated and implemented at the store level
Collaborate with the marketing team on local activations and grand openings
Oversee and ensure store compliance with visual merchandising, promotional signage, and tech integrations
Support franchisee participation in loyalty programs, app adoption, and new digital tools
Additional Responsibilities
Support monthly group coaching sessions when needed
Manage ad hoc projects
Liaise with vendors, landlords, and service providers as needed
What We're Looking For
You’ll thrive in this role if you:
Have a sales-first mindset and love seeing teams hit their goals
Are a natural coach who can inspire, motivate, and challenge franchisees to level up
Understand PL analysis and have a solid understanding of franchise management experience
Know how to turn data into strategy and strategy into results
Balance empathy and accountability with grace
Understand the nuances of retail, QSR, or health wellness franchises
Are tech-savvy and eager to streamline processes
Have excellent communication, organizational, and time management skills.
Qualifications
5+ years of multi-unit retail or franchise management experience
Proven track record in sales growth, coaching, and people development
Experience in health, wellness, hospitality, or the supplement industry is preferred
Bachelor’s degree in business, retail management, or related field (or equivalent experience)
Strong command of Excel/Google Sheets, POS systems, and CRM tools
Excellent communication skills, verbal and written.
Valid driver’s license, access to a personal vehicle, and willingness to travel across BC and other provinces.
Laptop required
Job Type: Full-time
Pay: $80,000.00-$90,000.00 per year
Additional pay:
Bonus pay
Benefits:
Casual dress
Dental care
Discounted or free food
Extended health care
Flexible schedule
Store discount
Schedule:
Day shift
Evening shift
Monday to Friday
Weekends as needed
Work Location: In person
Expected start date: 2025-08-04