Food and Beverage Supervisor - Happy Valley Day Lodge (Winter 25/26)-
Position Title: FB Supervisor – Happy Valley Day Lodge
Reports to: Senior FB Management
Wage: $21.00-$23.00/hourly
Target start date: November 7, 2025
Overview of Position:
This position is responsible for the management of four unique business units (Quick Service Café, Quick Service Burger Restaurant, Full Service Lounge, Banquet/Events Program) within the Happy Valley Day Lodge.
Possess a strong ability to stay focused and organized and lead a group of 50-60 staff in a fast-paced environment, while maintaining a high level of hospitality and service standards.
Assist in Menu Creation, Scheduling, Payroll, Cash Management, Event Planning Execution, Inventory Management and Ordering, and other administrative functions as assigned.
Is responsible for the safe and responsible service of alcohol at the venue at all times. Must always abide to all liquor laws and the Terms and Conditions of a food primary liquor license.
Provide training and support to all employees at the venue to achieve guest satisfaction. Teammates will include Server, Hosts, Bussers, Bartenders, Support Team, Event Staff FB Attendants.
Responsible for actioning building maintenance and attention to risk management in and around the Day Lodge.
Communicate with the Management team though writing in manager logs and also verbally on a daily basis.
Manage all aspects of employee success through one on ones and team coaching.
Responsible for actioning building maintenance and attention to risk management in and around the outlet.
Maintains a high level of professionalism, and grooming at all times.
Participate in weekly management meetings, providing suggestions on how to improve guest experience.
Experience and requirements:
Experience in a fast-paced restaurant environment in a leadership role
Min 2yrs+ experience in full-service restaurant supervision
Min 2yrs+ experience in banquet/event supervision
High knowledge of Wine Spirits
Experience in managing/working with a large group of seasonal staff
High knowledge of computers and Toast systems (or other POS systems)
Experience in tips/gratuities an asset
Bartending and serving experience an asset
Must be 1+ years old
Have a Serving it Right Certificate
Duties and abilities include:
Possess a strong ability to stay focused and organized in a fast-paced environment.
Maintain a high level of attention to detail in written and verbal correspondence
Performs daily administrative duties relating to event management, ordering, requisitions and team development.
Data entry duties for financial reporting or menu printing
Provide on the floor support to all employees to maintain guest satisfaction levels
Assist in monthly inventory counts
On the floor supervision of the outlet and events while on shift
Communicate with the senior management team
Strongly involved in the SWP SJP training making sure that the staff are adhering to these standards.
Working Conditions:
Able to work long hours and expected to work overtime in busy periods and holidays
Be on feet for extended periods of time
Able to Lift 50lbs and bend and push repeatedly
Hospitality training an asset
Other Skills:
Exceptional attention to detail
Excellent communication skills
Problem solving skills
Exceptional leadership skills
Passion for a high level of customer service
High level of cash handling experience
Working knowledge of Toast system (or other POS systems)
Apply Now
Reports to: Senior FB Management
Wage: $21.00-$23.00/hourly
Target start date: November 7, 2025
Overview of Position:
This position is responsible for the management of four unique business units (Quick Service Café, Quick Service Burger Restaurant, Full Service Lounge, Banquet/Events Program) within the Happy Valley Day Lodge.
Possess a strong ability to stay focused and organized and lead a group of 50-60 staff in a fast-paced environment, while maintaining a high level of hospitality and service standards.
Assist in Menu Creation, Scheduling, Payroll, Cash Management, Event Planning Execution, Inventory Management and Ordering, and other administrative functions as assigned.
Is responsible for the safe and responsible service of alcohol at the venue at all times. Must always abide to all liquor laws and the Terms and Conditions of a food primary liquor license.
Provide training and support to all employees at the venue to achieve guest satisfaction. Teammates will include Server, Hosts, Bussers, Bartenders, Support Team, Event Staff FB Attendants.
Responsible for actioning building maintenance and attention to risk management in and around the Day Lodge.
Communicate with the Management team though writing in manager logs and also verbally on a daily basis.
Manage all aspects of employee success through one on ones and team coaching.
Responsible for actioning building maintenance and attention to risk management in and around the outlet.
Maintains a high level of professionalism, and grooming at all times.
Participate in weekly management meetings, providing suggestions on how to improve guest experience.
Experience and requirements:
Experience in a fast-paced restaurant environment in a leadership role
Min 2yrs+ experience in full-service restaurant supervision
Min 2yrs+ experience in banquet/event supervision
High knowledge of Wine Spirits
Experience in managing/working with a large group of seasonal staff
High knowledge of computers and Toast systems (or other POS systems)
Experience in tips/gratuities an asset
Bartending and serving experience an asset
Must be 1+ years old
Have a Serving it Right Certificate
Duties and abilities include:
Possess a strong ability to stay focused and organized in a fast-paced environment.
Maintain a high level of attention to detail in written and verbal correspondence
Performs daily administrative duties relating to event management, ordering, requisitions and team development.
Data entry duties for financial reporting or menu printing
Provide on the floor support to all employees to maintain guest satisfaction levels
Assist in monthly inventory counts
On the floor supervision of the outlet and events while on shift
Communicate with the senior management team
Strongly involved in the SWP SJP training making sure that the staff are adhering to these standards.
Working Conditions:
Able to work long hours and expected to work overtime in busy periods and holidays
Be on feet for extended periods of time
Able to Lift 50lbs and bend and push repeatedly
Hospitality training an asset
Other Skills:
Exceptional attention to detail
Excellent communication skills
Problem solving skills
Exceptional leadership skills
Passion for a high level of customer service
High level of cash handling experience
Working knowledge of Toast system (or other POS systems)