Female-Call Center Representative

RESPONSIBILITIES:

Answer telephone and relay telephone calls and messages.
Provide on-call technical support to customers
Understanding customer's needs and issues.
Providing helpful solutions to customer's problems.
Handle pressurize situation.
Maintain work records and logs.
Greet customers in a courteous, friendly, and professional manner.
Maintain broad knowledge of company products and services.
Troubleshooting of different devices.
Investigate and respond to customer complaints.
REQUIREMENTS:

Minimum of 1 year experience in customer service role.
High school diploma
Full-time Availability
Proficient in English Language (Writing-Reading-Listening-Speaking).
Excellent communication skills.
Comfortable with night shifts / rotational shifts / work from office.
Currently accepted Female applicants only
Language: English, hindi, Tamil, Malayalam

Job Types: Full-time, Part-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

Monday to Friday
Night shift
Weekend availability
Supplemental Pay:

Performance bonus
Yearly bonus
Experience:

total work: 1 year (Preferred)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person