Email Support Executive
Location
Ashoknagar, Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Job Title: CSR (Customer Service Representative) - Freshers
Location: Castle Street, Ashoknagar, Bengaluru, KA
Department: Financial Services
Job Type: Full-Time, Onsite
Workdays: 6 days, rotational week offs
Job Description
Answer inbound customer calls, emails, and chat inquiries regarding products, services, and account details.
Provide timely, accurate, and comprehensive information to customers related to credit facilities.
Address customer queries or concerns related to loan status, interest rates, and repayment schedules.
Resolve customer complaints by identifying the issue, offering solutions, or escalating the case to a higher authority if necessary.
Assist customers with the process of loan applications, documentation, and follow-ups.
Follow up with customers on pending payments or missing documentation.
Guide customers on how to access and use online banking services and mobile apps.
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹1+,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Application Question(s):
Can you speak in Hindi Language?
Work Location: In person
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Ashoknagar, Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
Job Title: CSR (Customer Service Representative) - Freshers
Location: Castle Street, Ashoknagar, Bengaluru, KA
Department: Financial Services
Job Type: Full-Time, Onsite
Workdays: 6 days, rotational week offs
Job Description
Answer inbound customer calls, emails, and chat inquiries regarding products, services, and account details.
Provide timely, accurate, and comprehensive information to customers related to credit facilities.
Address customer queries or concerns related to loan status, interest rates, and repayment schedules.
Resolve customer complaints by identifying the issue, offering solutions, or escalating the case to a higher authority if necessary.
Assist customers with the process of loan applications, documentation, and follow-ups.
Follow up with customers on pending payments or missing documentation.
Guide customers on how to access and use online banking services and mobile apps.
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹1+,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Application Question(s):
Can you speak in Hindi Language?
Work Location: In person