Customer Support Representative
Job Description for Customer Service(Collection):
1. Monitor accounts to identify outstanding debts
2. Investigate historical data for each debt or bill
3. Find and contact clients to ask about their overdue payments
4. Take actions to encourage timely debt payments
5. Process payments and refunds
6. Resolve billing and customer credit issues
7. Update account status records and collection efforts 8. Report on collection activity and accounts receivable status.
Job Type: Full-time
Salary: ₹17,500.00 - ₹38,000.00 per month
Schedule:
Rotational shift
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1. Monitor accounts to identify outstanding debts
2. Investigate historical data for each debt or bill
3. Find and contact clients to ask about their overdue payments
4. Take actions to encourage timely debt payments
5. Process payments and refunds
6. Resolve billing and customer credit issues
7. Update account status records and collection efforts 8. Report on collection activity and accounts receivable status.
Job Type: Full-time
Salary: ₹17,500.00 - ₹38,000.00 per month
Schedule:
Rotational shift