Customer Support Executive
Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport confidence, identifying their needs, and taking strategic action in a timely manner
• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
• Work with confidential customer information and treat it sensitively
• Completes all training and development activities in timely manner.
Education and Specific Training
• Graduate and Under Graduate in any stream
• 24*7, Rotational shifts.
Work Experience
• Experience with dealing professionally with people you only speak to via telephone, e-mail, chat and social media
• TSE /CSE experience is a plus
• Preferable experience with valid documents
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• Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
• Work with confidential customer information and treat it sensitively
• Completes all training and development activities in timely manner.
Education and Specific Training
• Graduate and Under Graduate in any stream
• 24*7, Rotational shifts.
Work Experience
• Experience with dealing professionally with people you only speak to via telephone, e-mail, chat and social media
• TSE /CSE experience is a plus
• Preferable experience with valid documents