Customer Support Executive/ Application Suppport

Full job description
Responsibilities (Hindi Language Mandatory)

- Resolve service issues (Level 1 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs

- Manage customer expectations of response time, issue resolution and quality support

- Generate report on need basis

- Technical Support

Technical Skills

Basic knowledge of SQL

Language : Hindi, English, Tamil

Job Type: Full-time

Pay: ₹15,000.00 - ₹28,000.00 per month

Schedule:

Day shift
Work Location: In person