customer support |desk technician|
Tech Mahindra Pune
For Service Desk Technician
Qualifications
● Experience – Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred)
● Exceptional written and verbal communication skills
● Exceptional ability to multitask.
● Exceptional ability to adapt and learn new platforms and skills on the fly.
● Exceptional sense of urgency
● Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
skills.
● Ability to work under pressure involves dealing with constraints which are often outside of your
control - these might be resource or time constraints, the difficulty of the task or having
insufficient knowledge required to complete the task, or unforeseen changes or problems.
● Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite),
Windows and Office365
● Good to have – ITIL Knowledge
● Graduate from an accredited institution or Under-graduate with relevant technical experience
● Previous customer/technical support or technology experience
Salary - 3.5lpa to 6lpa
Address:
PUNE (Secondary/BCP site)
Tech Mahindra Ltd.
Plot No. 1, Phase - III Rajiv Gandhi Infotech Park,
Hinjewadi, Pune - 411057 (Maharashtra) India
Job Type: Full-time
Education:
• Bachelor's (Preferred)
Experience:
• Customer support: 1 year (Preferred)
Language:
• English (Preferred)
Application Deadline: 24/0+/2024
Apply Now
For Service Desk Technician
Qualifications
● Experience – Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred)
● Exceptional written and verbal communication skills
● Exceptional ability to multitask.
● Exceptional ability to adapt and learn new platforms and skills on the fly.
● Exceptional sense of urgency
● Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
skills.
● Ability to work under pressure involves dealing with constraints which are often outside of your
control - these might be resource or time constraints, the difficulty of the task or having
insufficient knowledge required to complete the task, or unforeseen changes or problems.
● Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite),
Windows and Office365
● Good to have – ITIL Knowledge
● Graduate from an accredited institution or Under-graduate with relevant technical experience
● Previous customer/technical support or technology experience
Salary - 3.5lpa to 6lpa
Address:
PUNE (Secondary/BCP site)
Tech Mahindra Ltd.
Plot No. 1, Phase - III Rajiv Gandhi Infotech Park,
Hinjewadi, Pune - 411057 (Maharashtra) India
Job Type: Full-time
Education:
• Bachelor's (Preferred)
Experience:
• Customer support: 1 year (Preferred)
Language:
• English (Preferred)
Application Deadline: 24/0+/2024