Jobsiya Menu

Customer Support Associate

Location: Mumbai, Maharashtra

Category: Legal Jobs

Posted on: 2025/09/10

Job Title: Customer Support Associate

---

Salary

Salary: Based on your last drawn salary (up to ₹33,000 per month).

---

Shift: 5 days a week with 2 rotational offs Pure night shifts job

Age Limit: Up to 45 years

Job Type: Non-target-based, non-sales role – purely customer interaction

---

Job Summary :

As a Customer Support Associate, you will handle customer inquiries via calls, emails, and chats, ensuring prompt and effective resolutions while maintaining high service standards. This position is being hired through a third-party recruitment agency.

---

Key Responsibilities :

Respond to customer queries through calls, emails, and chat support.
Provide accurate information and effective solutions to customer concerns.
Maintain detailed records of customer interactions and resolutions.
Adhere to company policies, guidelines, and quality standards.
Collaborate with internal teams to resolve escalated or complex issues.
Ensure a seamless and positive customer experience.
---

ligibility Criteria

Education:

If HSC (12th pass), the candidate should have at least 6 months of BPO experience.
Graduates (freshers are welcome).
Experience:

Prior customer support experience is preferred but not mandatory for graduates.
---

Skills Required

Excellent verbal and written communication skills.
Strong problem-solving abilities with a customer service-oriented mindset.
---

How to Apply

Send your resume to wehire108devangshukla@gmail.com

For inquiries, contact us at 771081718+

Job Types: Full-time, Permanent, Fresher

Pay: ₹30,270.00 - ₹33,388.00 per month

Benefits:

Paid sick time
Provident Fund
Schedule:

Night shift
Rotational shift
US shift
Supplemental Pay:

Overtime pay
Performance bonus
Shift allowance
Language:

English (Required)
Hindi (Preferred)
Work Location: In person

 
Return t
Apply Now