Customer Support Associate

Hiring for Customer Support Associate for Tech Mahindra is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. Their key duties include:

Managing inbound and outbound calls, emails, and chats.
Resolving customer issues efficiently.
Maintaining accurate customer records.
Meeting performance targets and ensuring customer satisfaction.
This role requires strong communication skills, problem-solving abilities, and proficiency in customer relationship management (CRM) tools2. Flexibility to work in shifts is often necessary.

Interested candidates can share their CV on: eshamahendra.solanki@techmahindra.com

or call on : ++1-XXXXXXXXXX

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Health insurance
Life insurance
Provident Fund
Schedule:

Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:

Overtime pay
Performance bonus
Language:

English (Preferred)
Hindi (Required)
Work Location: In person

Speak with the employer
++1 ++1-XXXXXXXXXX