Customer Support Associate

Job Responsibilities:
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Communication scale - CEFR ::C1, C2
• Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own resolve customers' issues independently, thoroughly efficiently
• Being proactive and show the utmost respect for customer's time
• Good time management, ensuring all contacts with customers add value

Job Types: Full-time, Permanent, Fresher

Salary: Up to ₹250,000.00 per year

Benefits:
• Health insurance
• Provident Fund

Schedule:
• Day shift
• Rotational shift

Supplemental pay types:
• Performance bonus
• Shift allowance
• Yearly bonus

Education:
• Bachelor's (Preferred)

Experience:
• total work: 1 year (Preferred)
• Customer service 1 year (Preferred)

Language:
• English (Preferred)

Ability to Commute:
• Pune, Maharashtra (Preferred)

Ability to Relocate:
• Pune, Maharashtra: Relocate before starting work (Preferred)

Work Location: In person

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