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Customer Support Associate

Location: Mumbai, Maharashtra

Category: BPO Jobs

Posted on: 2025/09/10

Key responsibilities:

Answer phone calls in a more professional manner and provide information about products and services as required by the callers
They are responsible for taking or cancelling orders, and obtaining details of customer complaints
Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
Process orders and coordinating with pharmacies for end to end processes
Lead generation and cold calling
Network with various departments and groups that are involved in customer support, orders, and processing
Qualifications:

12+3 or 12+4 Graduate Degree
Freshers preferred
Joining: Immediate

Location: Bandra West, Mumbai

Mumbai Based Candidates Only

Job Type: Full-time

Salary: ₹15,000.00 - ₹18,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Monthly pay offered is in the range of Rs.15000 to Rs.18000. Is this in line with your expectations?
Education:

Bachelor's (Preferred)
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Expected Start Date: 05/06/2024
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