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Customer Success Associate - Motor Insurance Process

Location: Pune, Maharashtra

Category: Customer Care

Posted on: 2025/09/10

Key Details
Mode of Work: Work from Office (WFO)
Process: Motor Insurance (Reach Mobile - Sales Advisory Role)
Shifts: Rotational Shifts
Week Off: Rotational (6 Days Working)
Who Can Apply?
Fresh Graduates with Certificates
Experienced Candidates (Only within budget)
Must have Excellent English Communication Skills
Must be Comfortable with Sales and Outbound Calling
Any Graduation is Mandatory
Salary Package
For Freshers: Up to Rs.25,000 CTC
For Experienced: Rs.26,000 In-hand | Rs.30,000 CTC
(Depends on experience and last drawn salary)
Open Roles Targets
1. EHM (Freshers/Experience) - 50 (VETI Score: 6)
2. Languages (Tamil/Malayalam/Kannada/Telugu) - 10 (VETI Score: 5)
3. Domain - Motor Insurance - 20 (VETI Score: 5)
Skills Required
Excellent Communication in English
Objection Handling Skills
Confidence in Customer Interaction
Sales Advisory Attitude
Interview Process
1. HR Round
2. Versant Test
3. Operations Round
4. Client Interview
Roles Responsibilities
Make Outbound Calls to potential customers
Explain Motor Insurance products
Handle objections and queries professionally
Should be confident in a sales/advisory role .
Apply Now