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Customer Service

Location: Sydney, New South Wales

Category: Telecaller Jobs

Posted on: 2025/09/10

We are on the hunt for experienced and energetic candidates for a range of Customer Service positions in Sydney!

Responsibilities may include:
- High-volume inbound and outbound calling
- Troubleshooting client issues over the phone, triaging issues/queries internally
- Working autonomously in a fast-paced environment
- Customer care and servicing (phone-based or customer facing)

Qualifications:
- Strong written and verbal communication
- Energetic and empathetic phone manner
- Experience using online phone tools, CRM, ERP systems (e.g. Salesforce, Zendesk etc)
- Previous experience working towards KPIs/SLAs



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