Customer Service Role for International Market
Serve as the primary point of contact for clients and liaison for our internal team.
Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
Create product timelines milestones.
Facilitate the collection of project assets.
Prepare and maintain project status reports.
Communicating all the project status with internal and external stakeholders.
Ensuring timely completion of the projects keeping the budget frames in mind.
Pro - actively manage change requests, as needed.
Identify opportunities to add value to existing products.
Job Types: Full-time, Regular / Permanent
Salary: ₹1.00 - ₹6.00 per year
Schedule:
Morning shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
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Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
Create product timelines milestones.
Facilitate the collection of project assets.
Prepare and maintain project status reports.
Communicating all the project status with internal and external stakeholders.
Ensuring timely completion of the projects keeping the budget frames in mind.
Pro - actively manage change requests, as needed.
Identify opportunities to add value to existing products.
Job Types: Full-time, Regular / Permanent
Salary: ₹1.00 - ₹6.00 per year
Schedule:
Morning shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)