Customer Service Representative
Achieve and maintain a Customer Satisfaction (CSAT) score of +3% or higher.
Ensure smooth and hassle-free travel experiences for all customers.
Resolve customer complaints within defined timelines to uphold high service standards.
Provide prompt responses to customer inquiries across calls, chats, and other communication channels.
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Ensure smooth and hassle-free travel experiences for all customers.
Resolve customer complaints within defined timelines to uphold high service standards.
Provide prompt responses to customer inquiries across calls, chats, and other communication channels.