Customer Service Representative
Position Title: Virtual Patient Relationship Manager
Description: Our healthcare organization is seeking a Virtual Patient Relationship Manager (VPRM) to provide exceptional customer service to current and potential patients. The VPRM will be responsible for handling inbound and outbound calls related to doctor and specialist information, appointment scheduling, and general patient concerns. The position is located within the hospital premises, and the successful candidate will be required to maintain high levels of professionalism while building strong relationships with each caller.
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Description: Our healthcare organization is seeking a Virtual Patient Relationship Manager (VPRM) to provide exceptional customer service to current and potential patients. The VPRM will be responsible for handling inbound and outbound calls related to doctor and specialist information, appointment scheduling, and general patient concerns. The position is located within the hospital premises, and the successful candidate will be required to maintain high levels of professionalism while building strong relationships with each caller.