Customer Service Representative
Job details
Here’s how the job details align with your profile.
Job type
Full-time
Location
Clayton VIC
Benefits
Pulled from the full job description
Employee assistance program
On-site parking
Salary packaging
Full job description
Position Summary
As a key member of our Customer Service team, you will play a pivotal role in delivering outstanding service to both domestic and international clients. You will collaborate across departments and support the external sales team to ensure seamless product delivery and informed customer engagement.
Key Responsibilities
Build and maintain strong customer relationships across local and global markets
Manage inbound enquiries with professionalism, accuracy, and responsiveness
Accurately process sales orders and coordinate with Warehouse, Purchasing, and Production teams as required
Prepare detailed quotations and assist in the tendering process
Provide product guidance and support in collaboration with the external sales team
Candidate Profile
We are seeking a proactive, service-oriented individual who thrives in a dynamic environment and is eager to contribute to team success.
Essential Requirements:
Strong interpersonal skills and a solutions-driven mindset
Proficiency in Microsoft Office Suite and experience with ERP systems
Permanent work rights in Australia or a valid work visa
Ability to pass a pre-employment background check
Desirable:
Experience with domestic and international shipping documentation
Familiarity with Incoterms and export procedures
What We Offer
Competitive base salary
Annual performance-based bonus
Salary sacrifice options and superannuation matching contributions of up to 5% from Howmet.
Employee Assistance Program (EAP)
Access to on-site physiotherapy (by appointment)
Free on-site parking and proximity to public transport
An inclusive, multicultural workplace culture committed to employee wellbeing
Grow with Us
This role presents an excellent opportunity to build, revive, or enhance your career with a global organization that values stability, development, and a collaborative work environment. At Howmet, our priority is people—ensuring their safety, supporting their growth, and fostering a culture of shared success.
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report .
Apply Now
Here’s how the job details align with your profile.
Job type
Full-time
Location
Clayton VIC
Benefits
Pulled from the full job description
Employee assistance program
On-site parking
Salary packaging
Full job description
Position Summary
As a key member of our Customer Service team, you will play a pivotal role in delivering outstanding service to both domestic and international clients. You will collaborate across departments and support the external sales team to ensure seamless product delivery and informed customer engagement.
Key Responsibilities
Build and maintain strong customer relationships across local and global markets
Manage inbound enquiries with professionalism, accuracy, and responsiveness
Accurately process sales orders and coordinate with Warehouse, Purchasing, and Production teams as required
Prepare detailed quotations and assist in the tendering process
Provide product guidance and support in collaboration with the external sales team
Candidate Profile
We are seeking a proactive, service-oriented individual who thrives in a dynamic environment and is eager to contribute to team success.
Essential Requirements:
Strong interpersonal skills and a solutions-driven mindset
Proficiency in Microsoft Office Suite and experience with ERP systems
Permanent work rights in Australia or a valid work visa
Ability to pass a pre-employment background check
Desirable:
Experience with domestic and international shipping documentation
Familiarity with Incoterms and export procedures
What We Offer
Competitive base salary
Annual performance-based bonus
Salary sacrifice options and superannuation matching contributions of up to 5% from Howmet.
Employee Assistance Program (EAP)
Access to on-site physiotherapy (by appointment)
Free on-site parking and proximity to public transport
An inclusive, multicultural workplace culture committed to employee wellbeing
Grow with Us
This role presents an excellent opportunity to build, revive, or enhance your career with a global organization that values stability, development, and a collaborative work environment. At Howmet, our priority is people—ensuring their safety, supporting their growth, and fostering a culture of shared success.
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report .