CUSTOMER SERVICE REPRESENTATIVE | PALAWAN | DAY SHIFT

Role: Fresher

Timings: Day Shift

Industry: BPO

Functional Area: ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: Customer Service

Sitel Group® and SYKES are now Foundever™.






Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.





Mission: At Foundever™, we make things simple.





Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.





Why join us?





We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.





We are focused on creating YOUR best moments with you for your:






Growth



84% of our associates say they have been given opportunities to grow and develop (MAX Survey 2024)
+3% of managers promoted from within (internal data)
77% of our associates say there are growth opportunities for them at Foundever™ (MAX Survey 2024)



Wellbeing
7 out of 10 associates feel their wellbeing is prioritized (MAX Survey 2024)
8 out of 10 associates say they have flexibility in the way that they work (MAX Survey 2024)
40K-strong global wellbeing community (EverBetter 2024)
Gold 2024 Stevie® winner for Great Employer


Belonging
4.1(out of 5) global rating for diversity inclusion (Glassdoor)
Leader in diversity (Financial times Statista 2024)
86% of our associates believe that diversity is valued (MAX Survey 2024)
Best company culture, best company for diversity, best company for women(Comparably 2024)


Purpose
5,874new hires from language proficiency programs (2024)
Since 2017, we have recorded over 1,000 CSR activities
43% of women in tech accounts







Go further with Foundever™





Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Hiring Insights
Job activity
Posted Today Read more