Customer service post sales
Job description
1. Answering client correspondences through email, social media, and by phone.
2. Relaying extensive product information to customers.
3. Closing sales for the company.
4. Filing customer records, including contact information, purchases and billings.
5. Conducting surveys and writing reports based on customer feedback on products and services.
6. Providing customers with clear instructions to resolve issues.
7. Rerouting customer calls to other departments when advanced solutions are needed.
8. Managing orders and ensuring their prompt delivery.
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Language:
• English (Required)
• Hindi (Required)
Work Location: In person
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1. Answering client correspondences through email, social media, and by phone.
2. Relaying extensive product information to customers.
3. Closing sales for the company.
4. Filing customer records, including contact information, purchases and billings.
5. Conducting surveys and writing reports based on customer feedback on products and services.
6. Providing customers with clear instructions to resolve issues.
7. Rerouting customer calls to other departments when advanced solutions are needed.
8. Managing orders and ensuring their prompt delivery.
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Language:
• English (Required)
• Hindi (Required)
Work Location: In person