Customer Service Executive
Job Title: Customer Service Executive
Company: Mr Technology
Location: Vadodara
Salary: ₹10,000 to ₹20,000 per month
Languages Preferred: English, Gujarati, Hindi
Job Description
As a Customer Support Executive at Mr Technology, you will play a pivotal role in ensuring customer satisfaction and maintaining positive relationships with clients. This position requires excellent communication skills, problem-solving abilities, and a customer-first attitude.
Key Responsibilities
Customer Assistance:
Handle inbound calls to address customer inquiries and concerns
Provide accurate and timely information about products and services
Issue Resolution:
Resolve customer complaints and escalate issues to the appropriate team when necessary
Follow up on unresolved queries to ensure customer satisfaction
Relationship Building:
Maintain a professional and empathetic approach while interacting with customers
Build rapport to foster customer loyalty and trust
Data Management:
Record customer interactions and maintain accurate documentation in the CRM system
Generate reports on customer feedback and suggest improvements
Team Collaboration:
Work closely with internal teams to ensure a seamless customer experience
Participate in team meetings and training sessions to stay updated on company offerings and policies
Skills and Qualifications
Languages: Proficiency in English, Gujarati, and Hindi (spoken and written)
Communication: Strong verbal and written communication skills
Problem-Solving: Ability to resolve customer issues efficiently and professionally.
Technical Skills: Familiarity with CRM tools and basic computer knowledge
Adaptability: Capable of handling multiple tasks and working in a fast-paced environment
Education: Minimum qualification – High School Diploma or equivalent (Any Graduate or Dropout)
Benefits
Competitive salary ranging from ₹10,000 to ₹20,000 per month based on experience.
Opportunity to work in a dynamic and growth-oriented company.
Training and development programs for professional growth.
Contact: For further details or to apply, reach out to us at 7572++12++ via Call or Whatsapp
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1 7572++12++
Application Deadline: 23/01/2025
Company: Mr Technology
Location: Vadodara
Salary: ₹10,000 to ₹20,000 per month
Languages Preferred: English, Gujarati, Hindi
Job Description
As a Customer Support Executive at Mr Technology, you will play a pivotal role in ensuring customer satisfaction and maintaining positive relationships with clients. This position requires excellent communication skills, problem-solving abilities, and a customer-first attitude.
Key Responsibilities
Customer Assistance:
Handle inbound calls to address customer inquiries and concerns
Provide accurate and timely information about products and services
Issue Resolution:
Resolve customer complaints and escalate issues to the appropriate team when necessary
Follow up on unresolved queries to ensure customer satisfaction
Relationship Building:
Maintain a professional and empathetic approach while interacting with customers
Build rapport to foster customer loyalty and trust
Data Management:
Record customer interactions and maintain accurate documentation in the CRM system
Generate reports on customer feedback and suggest improvements
Team Collaboration:
Work closely with internal teams to ensure a seamless customer experience
Participate in team meetings and training sessions to stay updated on company offerings and policies
Skills and Qualifications
Languages: Proficiency in English, Gujarati, and Hindi (spoken and written)
Communication: Strong verbal and written communication skills
Problem-Solving: Ability to resolve customer issues efficiently and professionally.
Technical Skills: Familiarity with CRM tools and basic computer knowledge
Adaptability: Capable of handling multiple tasks and working in a fast-paced environment
Education: Minimum qualification – High School Diploma or equivalent (Any Graduate or Dropout)
Benefits
Competitive salary ranging from ₹10,000 to ₹20,000 per month based on experience.
Opportunity to work in a dynamic and growth-oriented company.
Training and development programs for professional growth.
Contact: For further details or to apply, reach out to us at 7572++12++ via Call or Whatsapp
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1 7572++12++
Application Deadline: 23/01/2025