Customer Service Executive
We are hiring a Customer Service Executive, HQ: Mumbai for a baking sector.
• Follow-up and closure of the complaints received through customer care.
• Preparing MIS report of the customer complaints received.
• Regular follow-up with the outsourced customer care team.
• Periodic visits to the outsourced customer care and review of their performance.
• IB/MB registration.
• Vendor coordination, follow-up, and payments.
• Branch follow-ups on various matters related to the Operations...
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• Follow-up and closure of the complaints received through customer care.
• Preparing MIS report of the customer complaints received.
• Regular follow-up with the outsourced customer care team.
• Periodic visits to the outsourced customer care and review of their performance.
• IB/MB registration.
• Vendor coordination, follow-up, and payments.
• Branch follow-ups on various matters related to the Operations...