Customer Service Executive (Remote)

Full job description
Job Opportunity: Customer Service Executive (Remote)
Location: Remote (India-based candidates preferred)
Salary: ₹20,000 – ₹25,000/month
Job Type: Full-time
Shifts: 12-hour rotational (Day Night)
Training: 15 days (Paid)

Freshers can also apply!

Job Overview:
We’re hiring a Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfortable working remotely in a structured environment — we’d love to hear from you!

Key Responsibilities:
Handle customer queries via chat and phone (inbound outbound)
Assist players with account, deposit, withdrawal, and gameplay-related issues
Adhere to SOPs and company protocols
Maintain accurate records and update internal systems
Use Excel for data tracking and basic reporting
Deliver timely, professional, and empathetic customer service
Requirements:
Previous customer support experience (gaming experience is a bonus)
Fluent in English and Hindi (regional languages are a plus)
Comfortable using Excel (basic formulas and data entry)
Willingness to work 12-hour rotational shifts, including nights and weekends
Strong self-discipline and time management
Own laptop and desktop
Additional Details:
100% Remote Role
Immediate joiners preferred Read more