Customer Service Coodinator

Anexa Veterinary Services has 11 veterinary clinics across the Waikato and Hauraki Plains providing services to family pets, and both dairy and drystock farmers. Each of our clinics is unique but at Anexa we are one team.

About the Raglan Clinic

Our Raglan clinic is a friendly mixed practice clinic that is committed to servicing and supporting their local community and delivering exceptional service to all clients and their animals. This is a great opportunity to work with farmers, vets, pets, and their owners in a friendly and thriving community.

About the role

This role is 8am – 5pm Monday to Friday with the occasional Saturday morning roster +am – 12pm.

Responsibilities include:

Providing exceptional face to face customer service within our retail store.
Being the first port of call for all our clients over the phone.
Booking in companion animal and production animal farm calls.
Being an integral part of the day to day running of the clinic.
Ensuring the clinic is always clean and sparkling for our valued customers.
Liaising with and supporting vets and farmers.
Completing month end duties, inventory management and further administration duties. Read more