Customer Resolution Executive (Email)

Job Summary

The person would be a customer champion and responsible for resolving all customer queries arising largely through emails.

Responsibilities and Duties

- Needs to resolve respond to customer queries primarily through emails.

- Needs to speak to customers over phone occasionally in case of any escalations

Required Experience, Skills and Qualifications

- Good communication skills - Verbal Written

- Empathy Patience

- Calm headed

Benefits

- Young Fun environment

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule
Health insurance
Paid time off
Schedule:

Day shift
Rotational shift
Weekend availability
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)