Customer Care | Incharge

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file

Experience
2 - 4 Years

Salary
2 Lac 50 Thousand To 2 Lac 75 Thousand P.A.

Industry
ITES / BPO / KPO / LPO / Customer Service

Qualification
Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.B.A, B.Com

Key Skills
Customer Care Incharge Customer Care Executive Customer Support Executive Telecaller telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive business development executive


About Company

Contact Person
Impact HR n KM Solutions

Address
Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal

Mobile
++1-XXXXXXXXXX

Email ID
impacthrnkms@gmail.com