Customer Care Executive

Brief Company Insight Roles Responsibilities - Provide exceptional customer support when communicating and assisting customers. Ensure that high-quality standards are maintained for all customer interactions and issue resolutions. - Perform problem research when necessary. - Deliver high-quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution on customer's behalf. - Successfully answer questions. - Perform other duties and responsibilities as necessary. Qualifications: - Bachelor's degree 1+ years in the IT industry. - A self-driven and motivated personality. - Social media handling skills will be preferred. Additional Requirements: - Silent place to operate or work from. - Should have their own computer or laptop. - Clean microphone and camera is required. - Should be available to work 6 days a week. Employment Type Full-time Job Types: Full-time, Regular / Permanent Salary: ₹15,000.00 - ₹20,000.00 per month Benefits: - Work from home Shift: - Day shift - Fixed shift COVID-1+ considerations: Yes We work from home ensuring 100% safety for our employees. All Meetings with clients are held virtually which requires 0 physical contact. Application Question(s): - What is your current CTC? - What is your expected CTC? - Where do you currently work? - Who can we speak to or enquire to from your current or last organization? - What is your current location? Education: - Bachelor's (preferred) Experience: - Microsoft Excel: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred