Customer Care Executive | IT Background

20 hours agoFull–time
Location: Ahmedabad

Job Type: Full-time

Responsibilities:

- To find fresh sales opportunities through outbound calls to potential clients to introduce the company’s products and services.

- To deliver the scripted sales pitch to the customer and adjust the same according to the specific individuals.

- Develop and maintain a strong relationship with clients over the phone.

- Data Mining Maintaining the database of customers regularly.

- Creating and sending email campaigns.

- Manage and track leads and prospects in a CRM system Achieve daily, weekly, and monthly call targets.

- Provide excellent customer service and support to clients.

- Participating in Industrial Exhibitions, Events, and other publicity events.

- Attend training sessions and workshops to stay up to date on our products and services.

Requirements:

- Minimum of 2 years of experience as a Customer Support executive.

- Excellent communication and interpersonal skills. Read more