Customer Care Consultant | Flipkart

Position– Customer Care Consultant - Flipkart

Location: - Shivajinagar, Bangalore

Job Responsibilities and Duties:

· Answer incoming calls and respond to customer’s emails/ chats

· Management and resolve customer complaints

· Route calls to appropriate resources, Identify and escalate issues to supervisors,

· Provide product and service information to customers

· Research required information using available resources

· Research, identify, and resolve customer complaints

· Document all...