CUSTOMER CARE ASSOCIATE
Job Description :
Job Summary Handle Inbound Calls from customers Query Handling pertaining to their bank account and loans, etc. Cross Sell Banking Products based non Goalsheet. Detailed Responsibilities Handle Customer Query / Complaints of Bankas Customers Handle enquiries on new products / communications launched by bank. Ensure end to end resolution and provide customer satisfaction on every call Outcalling customers whenever required and follow up to take queries to closures .Other duties...
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Job Summary Handle Inbound Calls from customers Query Handling pertaining to their bank account and loans, etc. Cross Sell Banking Products based non Goalsheet. Detailed Responsibilities Handle Customer Query / Complaints of Bankas Customers Handle enquiries on new products / communications launched by bank. Ensure end to end resolution and provide customer satisfaction on every call Outcalling customers whenever required and follow up to take queries to closures .Other duties...