CSR |Customer Service Representative|
Roles and Responsibilities:
· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical Sales] candidates are Preferred
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product QA.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
· Ability to handle tough situations with customers.
· Strong ability to multitask and take fast decisions independently.
· Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
· Customer Centric Logical Thinking Need to be Enough Spontaneous
· Ensure Timely Professional Responses to all Queries.
Perks and Benefits
· Cab Facility both ways [ Pick up and drop within Transport radius]
· Immense Growth Opportunities
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month
Speak with the employer
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· Resolving device issues using troubleshooting techniques and providing clear and concise information.
· Reviewing account information and answering questions about billing or services.
Desired Candidate Profile: Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical Sales] candidates are Preferred
· In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay Surcharges, Service charges, and taxes)
· Experience resolving customer issues, billing, and/or handling product QA.
· Interest in learning new technologies.
· Experience promoting and/or selling products and services.
· Demonstrated communication skills.
· The clarity in thought process (Able to articulate his/ her thought)
· Ability to handle tough situations with customers.
· Strong ability to multitask and take fast decisions independently.
· Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
· Customer Centric Logical Thinking Need to be Enough Spontaneous
· Ensure Timely Professional Responses to all Queries.
Perks and Benefits
· Cab Facility both ways [ Pick up and drop within Transport radius]
· Immense Growth Opportunities
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month
Speak with the employer
++1 ++1-XXXXXXXXXX