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Location: Kanpur, Uttar Pradesh

Category: Customer Care

Posted on: 2025/09/10

Posted Date

06 Apr, 2024

Business

Reliance Jewels

Family

Jewellery Store

Functional Business Area

Site Operations

Location

Kanpur

Job Responsibilities

• Achieve and exceed sales target for category
• Enhance conversion ratiosand average transaction values • Counsel customers
• Deliver customer servicecustomer service levels
• Constantly update knowledge on product and sellingdepartments/services
• Ensure stocking of products and display with adherenceis able to deliver high quality customer serviceof the highest standards
• Cross selling and up selling
Adhere to properpromotions etc.
• Interact accurately with JDC/HO teams so that the store teamquantitative reports to management on customers, sales, stock, competition,skills • Deliver sales and customer service of the highest standards
• Resolvestock management procedures
Be vigilant without adversely affecting thetheir grievances and complaints by effectively liasoning with relatedto standards
• Assist in stock staking
• Provide necessary qualitative and

Education Requirements

Undergraduate/Graduate

Experience Requirements

0 to 6 years

Skills Competencies

Communication Skills
Listening skills
Customer Centricity
ProblemSolving
Selling Skills
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