CRM helpdesk Representative
CRM implants for claim support at client location
Resolve customer queries on policy coverage and health claim processes
Facilitate to drive claims app for submission and tracking of claims by employees
Respond to employee calls and emails as a direct SPOC allocated to specific corporates
Collect and dispatch claim documents as per corporate requirement
Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
* Candidate have to travel 2-3 times in a week from 1 branch to another to solve customer queries.
Company: ICICI Lombard.
Work time:-monday to Saturday,+:00 to 6:00
Job Type: Full-time
Pay: ₹18,751.55 - ₹22,072.05 per month
Benefits:
Provident Fund
Shift:
Day shift
Work Days:
Monday to Friday
Work Location: In person
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Resolve customer queries on policy coverage and health claim processes
Facilitate to drive claims app for submission and tracking of claims by employees
Respond to employee calls and emails as a direct SPOC allocated to specific corporates
Collect and dispatch claim documents as per corporate requirement
Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
* Candidate have to travel 2-3 times in a week from 1 branch to another to solve customer queries.
Company: ICICI Lombard.
Work time:-monday to Saturday,+:00 to 6:00
Job Type: Full-time
Pay: ₹18,751.55 - ₹22,072.05 per month
Benefits:
Provident Fund
Shift:
Day shift
Work Days:
Monday to Friday
Work Location: In person
Return