Corporate Receptionist, Melbourne

Job details
Job type
Full-time
Shift and schedule
Monday to Friday
 
Location
Greater Melbourne VIC
 
Benefits
Pulled from the full job description
Transportation links
 
Full job description
The Opportunity

We have an exciting opportunity for a dynamic and professional Corporate Receptionist to join our team at Stockland’s Melbourne Head Office, located on Collins Street in the heart of the CBD.
This is far more than a traditional receptionist role. As the first point of contact for employees, clients and guests, your exceptional customer service skills will help create a safe, welcoming and professional environment. You’re someone who thrives in a fast-paced, people-focused setting and brings a proactive, team-oriented attitude to everything you do. This is a full-time, on-site position, Monday to Friday from 8:30am to 5:00pm at our Melbourne Head Office, with convenient access to public transport and all the amenities of Melbourne’s city centre.

About the Role

As the professional face of our Melbourne Head Office, you’ll play a key role in ensuring the smooth operation of front-of-house services while delivering an outstanding experience for all who enter. You’ll be the first point of contact for internal and external stakeholders, maintaining clear, courteous, and professional communication at all times. Working closely with the Office Manager and Office Assistant, your responsibilities will include:

Greeting and assisting guests to ensure a warm and professional welcome
Managing incoming calls, identifying caller needs, and directing them appropriately
Supporting staff with meeting room bookings, facilities queries, and general enquiries
Assisting with the setup and pack-down of office events and staff initiatives
Coordinating incoming and outgoing mail and courier services
Monitoring and replenishing office supplies, including stationery, groceries, and medical items
Overseeing kitchen cleanliness, stock levels, and dishwasher operations
Ensure office and meeting rooms are tidy, well-presented, and ready for daily use by staff and guests

About You

You will bring a diverse set of skills, a proactive mindset and a passion for ensuring a positive experience. With a background in corporate hospitality or customer service, you’re confident, polished, and adaptable and ready to take on a role where no two days are the same.

You’ll also bring:

Experience in a corporate hospitality or customer service role, with a strong focus on professionalism and guest experience
Proficiency in Microsoft Office Suite, particularly Outlook and Microsoft Teams, to manage communications and scheduling effectively
Clear and confident communication skills, enabling smooth interactions with guests, staff, and stakeholders
A dynamic and adaptable approach, with the ability to respond quickly to changing needs while maintaining discretion and professionalism
Strong attention to detail and a proactive mindset, ensuring tasks are completed efficiently and to a high standard

What’s in it for you

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date

Apply today – Stockland – it's your place.

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to careers@stockland.com.au
 
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