Jobsiya Menu

Complex Injury Claims Specialist

Location: North Wollongong, New South Wales

Category: Government Job Alert

Posted on: 2025/09/10

About the Role
The Complex Injury Claims Specialist provides expert advice on complex injury management cases and collaborates closely with the business to develop and implement employee-centred programs, ensuring a safe workplace and applying early intervention strategies to address challenges related to workers' compensation and injury management matters.

This role requires a compassionate and experienced professional with a strong understanding of compliance requirements and standards of practice from Insurance and Care NSW, the State Insurance Regulatory Authority (SIRA), and SafeWork. They will have a solid working knowledge of the Workers Compensation Act 1+87 and the Workplace Injury Management and Compensation Act 1++8.

We are seeking someone who can demonstrate a high level of empathy and professionalism in handling sensitive cases, ensuring that clients receive the support and assistance they need during challenging times.

A highly regarded experience in managing medically complex, litigated, or severe injury claims will be highly regarded.


Key Responsibilities
Develop and implement employee-centred programs for injury management;
Provide expert advice on complex injury management cases;
Collaborate closely with the business to ensure a safe workplace;
Apply early intervention strategies to address challenges related to workers' compensation and injury management matters;
Manage medically complex, litigated, or severe injury claims effectively.
Apply Now