Community Manager
Who We Are At VML, you won't just do the best work of your career. You'll leave your mark on some of the top brands in Canada. With more than 400 employees across our Montreal, Toronto, Vancouver offices, and another 28,000 in our 150+ offices in 60-plus markets around the world, VML is here to deliver unparalleled global, and local, brand experience (BX), customer experience (CX) and retail commerce (CO) creative solutions for clients – all powered by deep data, marketing technology, and platform prowes
The Community Manager is a vital role within the connections team, responsible for building and nurturing a thriving online community around our client's brands. You will be responsible for fostering meaningful conversations, managing online reputations, and contributing to the overall success of our client's social media strategies. This role requires a proactive, creative, and highly organized individual with a passion for social media and a deep understanding of online community dynamics.
Responsibilities:
Community Engagement Moderation:
Monitor, assess, and respond to social media mentions, replies, and comments across all relevant platforms in a timely and professional manner.
Proactively engage with followers, fostering conversations and building relationships.
Identify and address potential issues or negative sentiment, escalating to appropriate internal teams as needed.
Enforce community guidelines and ensure a safe and respectful online environment.
Apply Now
The Community Manager is a vital role within the connections team, responsible for building and nurturing a thriving online community around our client's brands. You will be responsible for fostering meaningful conversations, managing online reputations, and contributing to the overall success of our client's social media strategies. This role requires a proactive, creative, and highly organized individual with a passion for social media and a deep understanding of online community dynamics.
Responsibilities:
Community Engagement Moderation:
Monitor, assess, and respond to social media mentions, replies, and comments across all relevant platforms in a timely and professional manner.
Proactively engage with followers, fostering conversations and building relationships.
Identify and address potential issues or negative sentiment, escalating to appropriate internal teams as needed.
Enforce community guidelines and ensure a safe and respectful online environment.