Communications Marketing Coordinator

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering construction, athletics recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary


A Brief Overview


The Housing and Ancillary Services team manages 4,+40 student beds in 18 residence buildings, as well as Community Housing, our off-campus rental apartment and housing properties, three dining halls, numerous retail food service locations on campus, the Donald Gordon Hotel and Conference Centre, Event Services and the University Club. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the university's learning environment.

The Communications Marketing Coordinator will be the primary person coordinating the creation of materials with unit leads specific to their related business needs and audience requirements. This includes collaboration in the creation of information materials for students living in community housing and residences, as well as their families.

This role is responsible for coordinating with HA unit leads to ensure marketing and communications strategies and tactics align with those of the Division of Student Affairs and University Relations. As the HA liaison with marketing and communications contacts across the Division and the university this position will promote and prioritize HA initiatives, direction and messages across all platforms and initiatives.


This position develops communications strategies and plans that promote and profile events and programs. This position performs market research and reviews analytics and evaluates effectiveness. This position creates and releases the messaging for various media and plays a key role in the areas of writing, content development, social media and market research.

Job Description

What you will do

Develops communications strategies and plans that promote and profile events and programs.
Performs market research and reviews analytics and evaluates effectiveness. Creates and releases the messaging for various media and plays a key role in the areas of writing, content development, social media and market research. Recommends opportunities for potential growth in new and/or existing markets. Assists in maintaining websites, which includes coordinating and implementing content and design revisions as necessary. Coordinates the production of marketing materials including both print and electronic components.
Other duties as required in support of the department and/or unit.
Required Education
Four-Year Bachelor Degree or equivalent.
in communications preferred.
in marketing preferred.
Required Experience
More than 3 years and up to and including 5 years of experience.
Experience developing and managing marketing plans considered an asset.
Experience developing, coordinating and producing promotional and marketing material considered an asset.
Experience in data, trend analysis and reporting considered an asset.
Experience in managing/developing strategic communication plans considered an asset.
Experience in writing, interviewing, reviewing, editing and/or proofreading internal and/or external communications and documents considered an asset (e.g., social media, policy manuals, newsletters, handbooks, legal documents, forms/templates, blogs, training/reference materials, technical documents, webinars, etc.).
Experience with web/graphics/audio/video editing tools is considered an asset.
Required Licenses and Certifications Satisfactory Criminal Records Check required.
Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
Provide consultation and advice on non-straightforward and/or complex issues.
Interaction with others typically requires interpersonal skills and the ability to understand and influence.
Adapt messages to meet the needs of the intended audience.
Build relationships, trust and credibility.
Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
Participate in project team meetings and develop individual project plans.
Lead procedural or technological change within a unit.
Identify new problems and seek information and input to fully understand the cause of problems.
Identify opportunities to improve the effectiveness and efficiency of work processes.
Draw logical conclusions and provides opinions and recommendations.
Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca. Read more